Thursday, February 19, 2009

The Chimp update.

A while back I presented a little mystery around a cheque from an insurance company in Canadian Funds.
Still no sign of the other outstanding funds that we're supposed to be in Canadian funds, but it'll show up at some point I'm sure.

Here's what we've learned so far:

First of all, as ex-pats for Eaton there are certain services which are provided to keep things running smoothly. One of the companies that has been contracted for just such a service is Cartus
...and you're welcome to go to their website and read all about their wonderful service and well, at least it's a better situation than when we were in Puerto Rico, 'cause back then, there was nothin'.

You take what you can get.

I'll take it easy on the puns at this point so no, they're not going to "cart us" away or any such foolishness. They're basically the ones that sort out money issues when it comes to accommodations or transportation or any other kind of relocation related stuff.
The minor ripple is, they're located in Arizona so it can still take a day to get a reply from an email. Plus, I doubt that any of them have a clue even where the Netherlands is, let alone having ever lived here and so they have been known to come out with some things that make you scratch your head and say, "wuh?" But hey, maybe they're a little goofy, but they are trying their best.
So when there's an issue with this very smart insurance company that's supposedly handling our health care, they get an email from the "Divisional Controller for Europe".

And we all know who that is.

Now, a few days have gone by, and we're not really sure what transpired between Cartus and the Chimps, but I'm sure I would have had a bit of a chuckle, if it had only been possible to read those emails. See, Gabe phoned this morning to say, from now on, all those cost can just be put in as an expense....to Cartus. .....and they'll sort it out.
Because, and I'd like to quote the aforementioned Controller here, "we don't pay a penny".
So either they were completely stonewalled by the Chimps, or were just so baffled by their incompetence that they figured it was just better to placate the client and be done with it.

Sometimes it's just best to step away from the village idiot, before he pees on your shoes.

Meanwhile, on the TV front, I just got a call from KPN, our phone company. They had a deal that I might be interested in, and they're sending a letter to the house in a few days giving us the option to try their version of a TV signal.

Gee, d'ya think they knew?

Same channels as before, but at €11 a month for two tv hookups, it's the best I've seen so far.

We'll see how that goes.

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Well, I've been getting too many spam comments showing up. Just a drag, so we'll go another route and hope that helps. So, we won't be hearing anything more from Mr. Nony Moose.
I guess I'll just have to do without that Gucci purse.